Refund policy
Returns & Refunds
We want you to be happy with your order. If you would like to return an item, please contact us at hello@ariroven.com within 30 days of delivery.
To be eligible for a return, items must be unused, undamaged, and in their original condition. Books should be free of writing, marks, or damage, and art prints must be returned unframed and in their original protective packaging.
To start a return, please contact us at [your customer-service email] with your order number and reason for the return. We will provide return instructions.
Return shipping costs are the responsibility of the customer, unless the item arrived damaged, defective, or incorrect.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include photos of the item and packaging. We will arrange a replacement or refund.
Once a return is received and inspected, approved refunds will be issued to the original payment method. Please allow several business days for your bank or credit-card company to process the refund.
Original shipping charges are non-refundable unless the order was damaged, defective, or incorrect.
Final-sale items: Gift cards, digital products, and personalized or custom-made items are not eligible for return unless they arrive damaged or defective.